Distance Sales Agreement
QUANTUM SİSTEM BİLİŞİM TEKNOLOJİLERİ A.Ş.
DISTANCE SALES AGREEMENT
1. PARTIES
The SELLER under this sales agreement is Quantum Sistem Bilişim Teknolojileri A.Ş. (referred to as the SELLER), with the billing address Ferhatpaşa Mah. 53. Sk. No:41 Technopc Plaza Ataşehir/İstanbul, telephone number +90 216 210 19 19 and email address [email protected].
The BUYER under this sales agreement (referred to as the BUYER) is the person who has made a purchase from https://www.quantum.gen.tr/. The information provided by the BUYER to the website shall be used in this agreement.
2. SUBJECT
This Agreement governs the parties' rights and obligations under Law No. 6502 and the Regulation on Distance Contracts in relation to the sale and delivery of products ordered electronically by the BUYER through the SELLER's website.
The BUYER declares that they have received prior information on the SELLER's name, business name, address and telephone number, product characteristics, prices, payment terms, delivery, the right of withdrawal and all other relevant matters.
All agreements, policies, invoices and dispatch notes on https://www.quantum.gen.tr/ form an integral part of this agreement.
3. PAYMENT METHOD
3.1. Product prices include tax. Shipping charges are stated separately.
3.2. Instalment purchases are made by credit card. The BUYER agrees to confirm interest and default provisions with their bank.
3.3. Instalment terms are governed by the agreement between the BUYER and the bank.
4. DELIVERY OF GOODS
4.1. Products are shipped only through the SELLER's contracted delivery company.
4.2. Product information is accepted as entered by the BUYER on the website.
4.3. The SELLER may contact the BUYER to verify the order. If the BUYER cannot be reached, the order may be cancelled.
4.4. The SELLER is not liable if a product addressed to another person is refused on delivery.
4.5. Costs arising from a product remaining with the delivery company are borne by the BUYER.
4.6. Delivery costs are borne by the BUYER.
4.7. Products in stock are dispatched within 5 business days at the latest after payment is received.
4.8. Delivery cannot be made to addresses outside the delivery area.
4.9. If payment is not made, the obligation to deliver ceases.
5. RIGHTS AND OBLIGATIONS OF THE SELLER
The SELLER is responsible for delivering the product intact, complete and in accordance with its stated specifications. Delivery may be postponed in cases of force majeure. The SELLER is not liable for system-related pricing errors or third-party links.
6. RIGHTS AND OBLIGATIONS OF THE BUYER
The BUYER agrees that they have read and approved the prior information, will make payment, have provided accurate personal information and will use the product in accordance with its instructions. Products must be returned unused.
7. RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw within 14 days of delivery. Notice of withdrawal must be given in writing. The product must be returned unused and complete, together with its invoice.
The return procedure and exceptions are governed by the Regulation on Distance Contracts.
8. TECHNICAL PROTECTION
Devices are delivered with factory settings. The BUYER is responsible for installing any pirated software. The SELLER is not liable for damage arising from use contrary to the product's user manual.
9. COMPLAINTS
Complaints may be sent to [email protected] or to the SELLER's postal address.
10. COMPETENT COURT
Consumer Arbitration Committees and Consumer Courts have jurisdiction over disputes. Where the transaction is commercial, the Istanbul Anadolu Courts have jurisdiction.
11. ENTRY INTO FORCE
By placing an order, the BUYER is deemed to have accepted every provision of this agreement.