Personal Data Protection Notice

As Quantum System Teknoloji A.Ş. (the “Company”), acting as data controller under the Personal Data Protection Law No. 6698 (KVKK), we place great importance on the security of your personal data. This Privacy Notice explains in detail the purposes and legal grounds for processing personal data obtained through www.quantum.gen.tr or other communication channels, as well as your rights.

1. How We Collect Personal Data and the Legal Grounds

Your personal data may be collected by automated or non-automated means, including visits to our website, membership or order forms, campaign or subscription registrations, contact with customer services, email or telephone conversations.

Your personal data is processed on the following legal grounds:

It is expressly provided for by law;
It is necessary for entering into or performing a contract;
It is in the legitimate interests of the data controller, provided that your fundamental rights and freedoms are not harmed;
You have given explicit consent.

2. Personal Data We Process

Identity Information: First name and surname
Contact Information: Telephone number, email address and full postal address
Customer Transaction Information: Order details, payment information and billing information
Marketing and Preference Information: Campaign participation and preferences for commercial electronic communications
Cookie and Usage Data: IP address, website activity and device information

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

Creating and managing orders;
Managing customer relationships;
Providing information about products and services;
Fulfilling statutory obligations;
Measuring and improving customer satisfaction;
Ensuring information security;
Conducting marketing activities and statistical analyses.

4. Parties to Whom Personal Data May Be Transferred

Your personal data may be transferred to third parties in accordance with the relevant provisions of the KVKK and only for the purposes set out below:

Authorised public institutions and organisations;
Accounting and financial consultancy firms;
Logistics and delivery service providers;
Technology companies providing software, data hosting and infrastructure services;
Call centre and technical support providers.

5. Rights of Data Subjects (Article 11 of the KVKK)

Under the KVKK, you have the following rights concerning your personal data:

To learn whether your personal data is being processed;
To request information if your personal data has been processed;
To learn the purposes of processing and whether your data is used in accordance with those purposes;
To know the third parties to whom your data has been transferred;
To request correction of incomplete or inaccurately processed data;
To request deletion or destruction of your personal data;
To request that these actions be notified to third parties to whom your personal data has been transferred;
To object to a result that is detrimental to you arising from analysis of your data by automated systems;
To claim compensation if you suffer damage due to unlawful processing of your data.

You may submit requests concerning your rights in writing or electronically to [email protected].

Quantum System Teknoloji A.Ş. diligently implements all necessary technical and organisational security measures to protect the confidentiality and integrity of your personal data.